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Server Maintenance
"I have so much to do.  Can't somebody keep my servers up to date so I don't
have to worry?"

 
Case Study
Industry: Defense Contracting
Location: Global
Problem:
Grew from 12 to 100+ faster than their current IT systems could handle.
Solutions:
IT Consulting, Help Desk, Hosted Servers 
View Details
 
TMI met with the company and assessed their technology needs. It was determined that based on their requirements they needed to take their existing data and move it to server technology.
We put together an implementation for an infrastructure that would best fit their growing business. Given that most of their employees were remote and spread across the globe, it was determined that they could make use of Exchange, Remote Connectivity, and File Sharing capabilities. We implemented a dedicated Hosted Exchange, SSL-VPN, and File server at our data center that provided them with high availability services, as well as the ability to expand their infrastructure easily with growth.
Because of the time differences between our company and their various employees we were presented with an additional challenge in coordinating support for remote users upon the migration. To ensure a smooth transition, our 24x7 help desk employees were notified of the potential request for help, and given detailed information on migration instructions, as well as the client’s infrastructure. This allowed us to provide seamless support at any time of the day through the project. 
 
related services:
tmi 2.0:
Keep on truckin'.

Our business is about staying on top of technology. Your business just needs your technology to run smoothly. Unfortunately, with most server technology you can’t just “set it, and forget it.” There are dozens of patches, upgrades, and security features released on weekly and monthly intervals, and some of them will make unnecessary or unwelcome changes to other applications critical to your business operation.   Staying on top of installing these releases for your servers can become its own full-time job.

TMI maintenance service means that your servers are professionally maintained and upgraded on a regular basis, and that upgrades are tested for compatibility with your other systems prior to installation. Basic server health tests are performed regularly as well to identify and eliminate issues before they become critical to operation. 

This preemptive resolution process helps keep your servers running at peak capacity and reduces the possibility of catastrophic system failure so that you and your business can be as productive as possible.